Privacy Policy
At Rincon we are committed to safeguarding your privacy and maintaining the confidentiality of your information. This Privacy Policy outlines how we collect, use, and share personal information, and governs the use of our website, SMS communications, and services. By using our services or accessing our website, you agree to the collection and use of information in accordance with this policy.
What personal information is collected:
We collect personal and service-related information from users when they interact via SMS communications. This may include name, email address, phone number, and SMS opt-in information.
How We Collect Information:
Information is collected when you sign up for our services, subscribe to SMS messages, fill out forms on our website, or interact with us through customer service. SMS consent is obtained through an opt-in process when you subscribe to receive text communications. Service-related information may be collected through forms, consultations, or when you provide it to us during service delivery.
How We Use and Share Your Information
A. Use of Information:
We use the information we collect for the following purposes:
- To provide, maintain, and improve our services.
- To communicate with you, including via SMS. These messages may include updates on the status of your maintenance requests if you have opted in.
- To process maintenance requests and handle customer inquiries.
B. Sharing Information:
We are committed to safeguarding your personal information. Your personal information is not shared without your consent, except as required by law or as necessary to provide essential services.
We do not share your personal information with third parties for marketing purposes. SMS opt-in information and phone numbers collected for SMS communications are not shared with third parties or affiliates for their own marketing purposes.
